Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

The Consumer has a right to acquire knowledge and information regarding the consumer rights and responsibilities and reliefs available under the Consumer Protection Act, 2019. Identify the consumer right highlighted in the above statement ?

Options:

Right to Heard

Right to Consumer Education/Awareness

Right to be Informed

Right to Safety

Correct Answer:

Right to Consumer Education/Awareness

Explanation:

The correct answer is option (2) : Right to Consumer Education/Awareness

The consumer right highlighted in the above statement is:

(2) Right to Consumer Education/Awareness

  • The statement emphasizes that consumers have the right to acquire knowledge and information regarding their consumer rights and responsibilities. This aligns with the "Right to Consumer Education/Awareness," which involves the right to be informed
    about one's consumer rights and to receive education and information to make informed purchasing decisions.

Right to be Heard (Right to Redress)

  • The "Right to be Heard" means that consumers have the right to express their grievances and have their concerns and
    complaints addressed. It allows consumers to seek redress and resolution when they are dissatisfied with products or services. The right includes the ability to have a complaint heard by the relevant authorities or organizations.

Right to be Informed:

  • The "Right to be Informed" involves the right of consumers to receive accurate and complete information about products and services they intend to purchase. This includes information about product quality, safety, ingredients, pricing, and other relevant details. Informed consumers can make choices based on facts and transparency.

Right to Safety:

  • The "Right to Safety" ensures that consumers have the right to be protected from products and services that are hazardous to their health or safety. This includes the right to expect that products and services meet safety standards and do not pose undue risks to the consumers who use them.