Read the following text and answer the following question.

Yoshana purchased an ISI marked Heater from Yojit Appliances. She made Cash Payment, but failed to get a Cash Memo. While making use of the heater she observed that it was not working properly. She contacted the shopkeeper immediately and told him the problem. Shopkeeper paid no heed to her complaint. Rather he remarked that the good was not bought from his shop. Yoshana had no evidence of proving that the heater was purchased from his shop only. She discussed the problem with her friend Sudikhsha who advised her to approach Consumer Forum and lodge the complaint. Yoshana was convinced with the idea of lodging the complaint against the shopkeeper but due to lack of cash memo it was difficult for her to proceed.

Under which Act Yoshana can seek to protect the rights of being a consumer?

Consumer Protection Act 2019

The correct answer is option 3- Consumer Protection Act 2019.

Yoshana can seek to protect her rights as a consumer under the Consumer Protection Act 2019. Under the Consumer Protection Act 2019, the Government of India has conferred a legal protection to safeguard interests of a consumer.