Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Identify the right which is not provided by 'Consumer Protection Act', 2019 :

Options:

Right to be informed

Right to seek redressal

Right to pollution free environment

Right to consumer education

Correct Answer:

Right to pollution free environment

Explanation:

The correct answer is option (3) : Right to pollution free environment

The Consumer Protection Act, 2019 provides the following rights to consumers:

1. Right to be informed.
2. Right to seek redressal.
4. Right to consumer education.

The right "Right to pollution-free environment" is not explicitly provided by the Consumer Protection Act, 2019. This Act primarily focuses on consumer rights and remedies related to the purchase of goods and services, and it does not directly address environmental protection.

Certainly, here is an explanation of the rights provided by the Consumer Protection Act, 2019:

1. Right to be Informed: This right ensures that consumers have access to accurate and complete information about the products and services they are considering purchasing. It includes information about the quality, quantity, price, safety, and standard of the products. Companies must provide clear and transparent information to consumers to help them make informed choices. Misleading advertisements and the withholding of important information are violations of this right.

2. Right to Seek Redressal: This right gives consumers the ability to seek redress and compensation if they have been harmed or received substandard products or services. Consumers can file complaints or seek legal action against companies that have engaged in unfair or deceptive practices. The Act provides for various redressal mechanisms, including Consumer Disputes Redressal Commissions, to resolve consumer grievances efficiently.

3. Right to Pollution-Free Environment: The "Right to pollution-free environment" is not explicitly provided by the Consumer Protection Act, 2019. It is an important environmental right that is usually covered under other environmental laws and regulations. The right to a pollution-free environment is a broader legal concept that pertains to environmental protection, and it is not specific to consumer protection laws.

4. Right to Consumer Education: This right emphasizes the importance of consumer awareness and education. It encourages consumers to be well-informed and knowledgeable about their rights and responsibilities. Consumer education programs and initiatives are promoted to empower consumers to make informed decisions, understand their rights, and protect themselves from unfair and unethical business practices.

These rights collectively aim to protect and empower consumers, ensuring that they are not taken advantage of by businesses and that they have the information and mechanisms to seek redressal when faced with issues related to the products and services they purchase.