Based on the following case-study, answer the question. Mr. Arfaaz had been heading the production department of writewell products Ltd., a firm manufacturing stationery items. The firm secured an export order that had to be completed on a priority basis and production targets were defined for all the employees. One of the workers, Mr. Bhanu Prasad, fell short of his daily production target by 10 units for two days consecutively. Mr. Arfaaz approached Ms Vasundhara, the CEO of the company to file a complaint against Mr. Bhanu Prasad and requested her to terminate his services. |
Identify the principle that Ms. Vasundhara should consider while taking her decision. |
Critical Point Control Management by Exception Budgetary Control Random Sample Checking |
Management by Exception |
The correct answer is option (2) : Management by Exception The principle that Ms. Vasundhara should consider while taking her decision in the case study is "2. Management by Exception." Management by Exception is a management principle where managers focus their attention on situations that deviate significantly from the planned or expected results. In this case, the situation involves Mn Bhanu Prasad falling short of his daily production target for two consecutive days. This is an exception to the norm, and Ms. Vasundhara needs to make a decision regarding how to handle this exception. The other principles mentioned, such as "Critical Point Control," ''Budgetary Control," and "Random Sample Checking," are different control and management methods but are not directly applicable to the situation described in the case study. "Management by Exception" is the most relevant principle in this context. |