According to F.W. Taylor, the best results would come from a trained and qualified management working with a ________ workforce.
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → cooperative and innovative
Option (1) disciplined and loyal — Incorrect. Taylor wanted a partner, not only an obedient workforce. Discipline and loyalty describe workers who follow orders, while he also wanted workers who bring new ideas.
Option (2) efficient and well-paid — Incorrect. Taylor did reward efficient workers with higher pay, but that is his differential piece wage system. It is not the quality he named for the partner of trained management.
Option (3) cooperative and innovative — Correct. Taylor held that the best results come from a partnership between a trained and qualified management and a cooperative and innovative workforce.
Option (4) skilled and specialised — Incorrect. Specialisation belongs to his technique of functional foremanship. In this partnership Taylor stressed cooperation and new ideas, not skill.
NCERT (2026-27 Edition): “Taylor’s Scientific Management … Taylor believed that contemporary management was amateurish and should be studied as a discipline. He also wanted that workers should cooperate with the management and thus there would be no need of trade unions. The best results would come from the partnership between a trained and qualified management and a cooperative and innovative workforce. Each side needed the other. …” |