Which of the following is a part of the importance of controlling called ‘Ensuring order and discipline’?
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Controlling keeps a close check on the activities of the employees.
Option (1) Controlling keeps a careful check on the changes taking place in the organisation and in the environment. — Incorrect. Watching changes so that standards can be revised is judging accuracy of standards.
Option (2) Controlling keeps a close check on the activities of the employees. — Correct. Controlling creates an atmosphere of order and discipline. A close check on employees’ activities minimises dishonest behaviour.
Option (3) Controlling seeks to reduce wastage and spoilage of resources. — Incorrect. Cutting wastage and spoilage is making efficient use of resources.
Option (4) Controlling measures progress towards the organisational goals. — Incorrect. Measuring progress towards goals is accomplishing organisational goals.
NCERT (2026-27 Edition): “(i) Accomplishing organisational goals: The controlling function measures progress towards the organisational goals and brings to light the deviations, if any, and indicates corrective action. It, thus, guides the organisation and keeps it on the right track so that organisational goals might be achieved.” “(ii) Judging accuracy of standards: A good control system enables management to verify whether the standards set are accurate and objective. An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes.” “(iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.” “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. …” |