Read the following ease and answer the questions carefully:

F. India Ltd. is a chain of ladies garment boutiques where most of the work is done on hand made basis or manually. Mr. N is responsible for the growth, survival and welfare of the firm. He formulates overall organisational goal and strategies for their achievement. Due to entry of imported brands in India, the company is finding it difficult to compete on two fronts-finishing and embroidery work. Mr. G, the production manager of the company, realised that without modern machines, it would not be possible for them to survive in the long run. The company purchased new hi-tech modern machines from abroad.

During the production process, the manager observed that the quality of production is not as per standard and very often production is disrupted due to break down of machinery. The workers got frustrated by continuous rejection of output and started showing resistance towards new technology. To increase the efficiency of the workers, the company decided to train their workers on the job under the able guidance of specialists. The workers who are able to pick the skills are promoted and made incharge of the not well trained employees. This created positive impact and everybody became keen to learn. Suggestions from workers are valued and workers are encouraged to communicate freely.

At which level of management is Mr. N working in F. India Ltd.?

Top Level Management

The correct answer is Option (1) → Top Level Management.

Mr. N is working at the Top Level Management in F. India Ltd.

Mr. N is responsible for the overall growth, survival, and welfare of the firm. He formulates the organizational goals and strategies for their achievement, which are typical responsibilities of top-level management. Top-level managers focus on long-term goals, strategic direction, and overall company performance.

Top Management consist of the senior-most executives of the organisation by whatever name they are called. They are usually referred to as the chairman, the chief executive officer, chief operating officer, president and vice-president. Top management is a team consisting of managers from different functional levels, heading finance, marketing etc. For example chief finance officer, vice president (marketing). Their basic task is to integrate diverse elements and coordinate the activities of different departments according to the overall objectives of the organisation. These top level managers are responsible for the welfare and survival of the organisation. They analyse the business environment and its implications for the survival of the firm. They formulate overall organisational goals and strategies for their achievement. They are responsible for all the activities of the business and for its impact on society. The job of the top manager is complex and stressful, demanding long hours and commitment to the organisation.