Through the efforts of the people working at this level, quality of output is maintained and wastage of material is minimized. Identify the level of management.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Supervisory level
Option (1) Middle level — Incorrect. Middle managers link top and lower levels and are responsible for the activities of the first line managers. They do not directly handle the quality of output or the wastage of material.
Option (2) Supervisory level — Correct. Foremen and supervisors directly oversee the workforce. Through their efforts quality of output is maintained and wastage of materials is minimised.
Option (3) Top level — Incorrect. Top management decides the objectives and policies of the whole organisation. It does not directly watch the daily output of workers.
Option (4) Administrative level — Incorrect. Administrative level means top management. It makes plans and policies, not direct supervision of work.
NCERT (2026-27 Edition): “(iii) Supervisory or Operational Management: Foremen and supervisors comprise the lower level in the hierarchy of the organisation. Supervisors directly oversee the efforts of the workforce. Their authority and responsibility is limited according to the plans drawn by the top management. Supervisory management plays a very important role in the organisation since they interact with the actual work force and pass on instructions of the middle management to the workers. Through their efforts quality of output is maintained, wastage of materials is minimised and safety standards are maintained. …” |