Match the LIST-I with LIST-II
| LIST-I | LIST-II |
| Organisations/ Commissions for consumer protection | Role/Jurisdiction |
| A. National Commission | I. Plays an important role in educating consumers about their rights and providing protection for them. |
| B. District Commission | II. It has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds rupees fifty lakh but does not exceed two crore. |
| C. State Commission | III. It has territorial jurisdiction over the whole country. |
| D. Consumer Organisation | IV. It has a jurisdiction to entertain complaints where value of goods or services paid as consideration does not exceed fifty lakh rupees. |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → A-III, B-IV, C-II, D-I
(A) National Commission — this matches (III) It has territorial jurisdiction over the whole country. It is the highest level of the three-tier redressal machinery, set up by the Central Government. So its reach covers all of India, and it also hears appeals against the orders of State Commissions.
(B) District Commission — this matches (IV) ... does not exceed fifty lakh rupees. It is the lowest level, set up in each district by the State Government. So it hears the smallest claims: goods or services worth up to Rs. 50 lakh.
(C) State Commission — this matches (II) ... exceeds rupees fifty lakh but does not exceed two crore. It is the middle level, in the state capital. It takes the claims above the District limit, from Rs. 50 lakh up to Rs. 2 crore. Claims above Rs. 2 crore go to the National Commission.
(D) Consumer Organisation — this matches (I) Plays an important role in educating consumers about their rights and providing protection for them. Consumer organisations and NGOs are not courts. They educate consumers through training, publications and campaigns, and help them file complaints.
NCERT (2026-27 Edition): “Redressal Agencies Under The Consumer Protection Act … As per the Consumer Protection Rules 2021, the jurisdiction of District Commission, State Commission and the National Commission is as follow: “2. State Commission: It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration that exceeds rupees fifty lakh but does not exceed two crore. …” “3. National Commission: The National Commission has territorial jurisdiction over the whole country. …” “Role of Consumer Organisations And Ngos … (i) Educating the general public about consumer rights by organising training programmes, seminars and workshops.” |