Six months after Arun joined Sun Ltd., his manager compares his output with the standards set for his job and finds it below them. Sun Ltd. then puts Arun through a learning programme meant to change his attitude to work and increase his skills and knowledge, so that his current performance improves. Which staffing activity is the learning programme?
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → Training and development
Option (1) Performance appraisal — Incorrect. Comparing Arun’s output with his job standards is performance appraisal. The learning programme that follows is a separate activity.
Option (2) Orientation — Incorrect. Orientation introduces a newly selected employee to colleagues and to the rules and policies. Arun joined six months ago.
Option (3) Placement — Incorrect. Placement is the employee occupying the post for which he was selected. It has no learning programme.
Option (4) Training and development — Correct. Sun Ltd. tries to improve Arun’s current performance through learning. It changes his attitude and raises his skills and knowledge, which is training and development.
NCERT (2026-27 Edition): “Training and Development … Training and Development is an attempt to improve the current or future employee performance by increasing an employee’s ability to perform through learning, usually by changing the employee’s attitude or increasing his or her skills and knowledge.” “(vi) Performance Appraisal After the employees have undergone a period of training and they have been on the job for some time, there is a need to evaluate their performance. All organisations have some formal or informal means of appraising their employee’s performance. Performance appraisal means evaluating an employee’s current and/or past performance as against certain predetermined standards. The employee is expected to know what the standards are and the superior is to provide the employee feedback on his/her performance. The performance appraisal process, therefore, will include defining the job, appraising performance and providing feedback.” “(iv) Placement and Orientation: Joining a job marks the beginning of socialisation of the employee at the workplace. The employee is given a brief presentation about the company and is introduced to his superiors, subordinates and the colleagues. He is taken around the workplace and given the charge of the job for which he has been selected. This process of familiarisation is very crucial and may have a lasting impact on his decision to stay and on his job performance. Orientation is, thus, introducing the selected employee to other employees and familiarising him with the rules and policies of the organisation. …” |