Raghav bought a pair of shoes with the logo of a well-known brand. The shopkeeper told him that the shoes were original. Later, the brand’s showroom told Raghav that the shoes were a fake copy, though they had no fault in their stitching or sole.
Under the Consumer Protection Act, 2019, the shoes sold to Raghav are best described as:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Spurious goods
Option (1) Spurious goods — Correct. Spurious goods are goods falsely claimed to be genuine. The shopkeeper said the fake shoes were original. So they were falsely claimed to be genuine, even though they had no fault.
Option (2) A defect in goods — Incorrect. A defect is a fault or shortcoming in the quality, nature and manner of performance of goods. The stitching and the sole had no fault, so there is no defect.
Option (3) A deficiency in services — Incorrect. Deficiency is a fault or shortcoming in a service. Raghav bought goods, a pair of shoes.
Option (4) Goods hazardous to life, health and property — Incorrect. Protection against such goods comes under the Right to Safety, as they can harm the user. Nothing in the case shows that the shoes could harm Raghav.
NCERT (2026-27 Edition): “Terms & Definitions … 3. Spurious goods: Goods that are falsely claimed to be genuine.” “Terms & Definitions … 6. Defect: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product. “1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. For example, electrical appliances which are manufactured with substandard products or do not conform to the safety norms might cause serious injury. Thus, consumers are educated that they should use electrical appliances which are ISI marked as this would be an assurance of such products meeting quality specifications.” |