An informal organisation has no definite structure or form, because it is a complex network of ____________ among members.
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → social relationships
Option (1) authority relationships — Incorrect. Authority relationships link superior and subordinate in the formal structure. They give a fixed shape, the opposite of having no definite form.
Option (2) reporting relationships — Incorrect. Who reports to whom is laid down by the formal organisation. Fixed reporting lines give a structure, so they cannot explain the lack of one.
Option (3) social relationships — Correct. An informal organisation is a complex network of social relationships among members, built on friendship and common interest. Such ties shift freely, so it has no definite structure or form.
Option (4) working relationships — Incorrect. Working relationships among job positions are set out by the formal organisation. That organisation stresses the work to be done more than personal ties.
NCERT (2026-27 Edition): “Informal Organisation … (a) An informal organisation originates from within the formal organisation as a result of personal interaction among employees. |