Arrange the following in the correct sequence of controlling process.

(A) Measurement of Actual Performance against Standards and their Comparison
(B) Establishment of Goals and Standards
(C) Corrective Action
(D) Using Critical Point Control and Management by Exception while analyzing the deviations

Choose the correct answer from the options given below:

(B), (A), (D), (C)

The correct answer is Option (3) → (B), (A), (D), (C)

• (B) Establishment of Goals and Standards. The process starts by setting clear goals and standards. These act as benchmarks against which actual performance will be measured.

• (A) Measurement of Actual Performance against Standards and their Comparison. The next step is to measure the actual performance of employees or activities and compare it with the predetermined standards.

• (D) Using Critical Point Control and Management by Exception while analyzing the deviations. Here, deviations (differences between standard and actual) are analyzed. Managers focus on key (critical) points and significant exceptions instead of minor issues.

• (C) Corrective Action.Finally, corrective actions are taken to address the deviations and bring performance back on track with the set goals.