'It is the process of management which is concerned with obtaining, utilizing and maintaining a satisfactory and satisfied work force.'

Which of the following concept is being referred to here?

Staffing

The correct answer is option 3- staffing.

Staffing is referred in the given lines.

Staffing has been described as the managerial function of filling and keeping filled, the positions in an organisation structure. This is achieved by, first of all, identifying requirement of work force, followed by recruitment, selection, placement, promotion, appraisal and development of personnel, to fill the roles designed into the organisation structure. Staffing is that part of the process of management which is concerned with obtaining, utilising and maintaining a satisfactory and satisfied work force.

OTHER OPTIONS

• Planning- Planning is the function of determining in advance what is to be done and who is to do it. This implies setting goals in advance and developing a way of achieving them efficiently and effectively.
  

• Organizing- Organising is the management function of assigning duties, grouping tasks, establishing authority and allocating resources required to carry out a specific plan.

• Directing- Directing involves leading, influencing and motivating employees to perform the tasks assigned to them. This requires establishing an atmosphere that encourages employees to do their best.