Emotional intelligence refers to the ability to:

The correct answer is Option (3) → Process emotional information accurately and efficiently

Option (1) Acquire new skills — Incorrect. The capacity to acquire a skill with training is aptitude, a special ability, not emotional intelligence.

Option (2) Solve mathematical and numerical problems — Incorrect. This is the logical-mathematical side of intelligence, the ability to think logically and manipulate symbols. It is a cognitive ability, while emotional intelligence is the feeling side of intelligence.

Option (3) Process emotional information accurately and efficiently — Correct. Salovey and Mayer first introduced the concept as the ability to monitor one’s own and others’ emotions, to discriminate among them, and to use that information to guide thinking and action. In simple terms, it is the ability to process emotional information accurately and efficiently.

Option (4) Be creative — Incorrect. Creativity is the ability to produce ideas or products that are novel and appropriate. It is a separate ability from handling emotions.