Yashu had severe pain in his throat, so he called up the doctor and asked for a telephonic advice. The doctor prescribed him a sachet of Throat Reliever. He bought a sachet from a local chemist. After consuming the sachet, he started feeling more ill, so he picked up the empty sachet and started reading the label. To his utter dismay, the sachet had already expired last month.
Which of the following remedies is not available to him any longer as a consumer?
Answer & explanation
Correct answer: option 2
The correct answer is option 2- To replace the defective product with a new one.
The remedy that is not available to Yashu as a consumer is to replace the defective product with a new one because he has already consumed the product.
OTHER OPTIONS
- To Withdraw the Hazardous Goods from Sale: This is a remedy that can be sought to prevent the continued sale of hazardous or expired products. Yashu, as a consumer, can report the expired sachet to the appropriate regulatory authorities or consumer protection bodies, which could lead to the withdrawal of such products from sale.
- To Refund the Price Paid for the Product: Yashu is entitled to seek a refund for the expired product he purchased. This is a common consumer remedy for products that are no longer valid or safe.
- To Pay a Reasonable Amount of Compensation for Any Loss Suffered by the Consumer Due to the Negligence of the Opposite Party: Yashu can seek compensation for any harm or loss suffered due to the negligence of the seller in providing an expired product.