Match List-I (point of importance of consumer protection) with List-I…

Match List-I (point of importance of consumer protection) with List-II (what the point says).

List-I	List-II
(A) Unorganised consumers	(I) Consumers must be educated about their rights and reliefs.
(B) Consumer ignorance	(II) Consumers need protection against the malpractices of sellers.
(C) Widespread exploitation of consumers	(III) Taking care of consumers’ interest is a duty of every business.
(D) Moral justification	(IV) Consumers need to come together in bodies which would take care of their interests.

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 2

The correct answer is Option (2) → (A)-(IV), (B)-(I), (C)-(II), (D)-(III)

List-I	List-II	Reason
(A) Unorganised consumers	(IV) Consumers need to come together in bodies which would take care of their interests.	Consumers must be organised in consumer organisations that take care of their interests.
(B) Consumer ignorance	(I) Consumers must be educated about their rights and reliefs.	Consumers widely do not know their rights and reliefs, so they must be educated.
(C) Widespread exploitation of consumers	(II) Consumers need protection against the malpractices of sellers.	Sellers may use unfair trade practices, so consumers need protection against these malpractices.
(D) Moral justification	(III) Taking care of consumers’ interest is a duty of every business.	It is the moral duty of every business to look after consumers’ interest and not exploit them.

NCERT (2026-27 Edition): “From Consumers’ point of view … (i) Consumer Ignorance: In the light of widespread ignorance of consumers about their rights and reliefs available to them, it becomes necessary to educate them about the same so as to achieve consumer awareness.
(ii) Unorganised Consumers: Consumers need to be organised in the form of consumer organisations which would take care of their interests. Though, in India, we do have consumer organisations which are working in this direction, adequate protection is required to be given to consumers till these organisations become powerful enough to protect and promote the interests of consumers.
(iii) Widespread Exploitation of Consumers: Consumers might be exploited by unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black-marketing, etc. Consumers need protection against such malpractices of the sellers.”

“From the point of view of Business … (iv) Moral Justification: It is the moral duty of any business to take care of consumer’s interest and avoid any form of their exploitation. Thus, a business must avoid unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black marketing, etc.”

Match List-I (point of importance of consumer protection) with List-II (what the point says).

List-I	List-II
(A) Unorganised consumers	(I) Consumers must be educated about their rights and reliefs.
(B) Consumer ignorance	(II) Consumers need protection against the malpractices of sellers.
(C) Widespread exploitation of consumers	(III) Taking care of consumers’ interest is a duty of every business.
(D) Moral justification	(IV) Consumers need to come together in bodies which would take care of their interests.

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 2

The correct answer is Option (2) → (A)-(IV), (B)-(I), (C)-(II), (D)-(III)

List-I	List-II	Reason
(A) Unorganised consumers	(IV) Consumers need to come together in bodies which would take care of their interests.	Consumers must be organised in consumer organisations that take care of their interests.
(B) Consumer ignorance	(I) Consumers must be educated about their rights and reliefs.	Consumers widely do not know their rights and reliefs, so they must be educated.
(C) Widespread exploitation of consumers	(II) Consumers need protection against the malpractices of sellers.	Sellers may use unfair trade practices, so consumers need protection against these malpractices.
(D) Moral justification	(III) Taking care of consumers’ interest is a duty of every business.	It is the moral duty of every business to look after consumers’ interest and not exploit them.