.....................means inspiring, stimulating or encouraging the subordinates with zeal to work by using monetary, non-monetary incentives.

Motivation

The correct answer is option 3- Motivation.

Motivation means inspiring, stimulating or encouraging the subordinates with zeal to work by using monetary, non-monetary incentives.

Motivation means incitement or inducement to act or move. In the context of an organisation, it means the process of making subordinates to act in a desired manner to achieve certain organisational goals. Thus, Motivation is the process of stimulating people to action to accomplish desired goals. Motivation depends upon satisfying needs of people.

OTHER OPTIONS

• Leadership is influencing others to do what the leader wants them to do. A good manager directs through praise and criticism in such a way that it brings out the best in the employee.

• Coordination- The process by which a manager synchronises the activities of different departments is known as coordination. Coordination is the force that binds all the other functions of management. It is the common thread that runs through all activities such as purchase, production, sales, and finance to ensure continuity in the working of the organisation. 

• Communication- The word communication has been derived from the Latin word ‘communis’ which means ‘common’ which consequently implies common understanding. Communication is defined in different ways. Generally, it is understood as a process of exchange of ideas, views, facts, feelings, etc., between or among people to create common understanding.