A supervisor gives an order to the workers by e-mail. Which of the following is an example of noise in this communication?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → A worker who attaches a wrong meaning to a word in the order
Option (1) The e-mail through which the order reaches the workers — Incorrect. The e-mail is the path that carries the order to the workers. That path is the media or channel.
Option (2) The reply of a worker confirming that he has understood the order — Incorrect. A reply showing that the worker has received and understood the order is feedback.
Option (3) A worker who attaches a wrong meaning to a word in the order — Correct. Noise is any obstruction or hindrance to communication. When a worker attaches a wrong meaning to a word, the order is decoded wrongly. This faulty decoding is an example of noise.
Option (4) The content of the order that is to be conveyed — Incorrect. The content of ideas or orders to be conveyed is the message.
NCERT (2026-27 Edition): “Elements of Communication Process … (iv) Media: It is the path through which encoded message is transmitted to receiver. The channel may be in written form, face to face, phone call, Internet etc., “(viii) Noise: Noise means some obstruction or hindrance to communication. …”
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