Identify which of the following is not a responsibility of a consumer?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → To seek redressal
Option (1) Be aware of various goods and services available in the market — A responsibility of a consumer (Incorrect). It helps the consumer make an intelligent and wise choice.
Option (2) Buy only standardised goods — A responsibility of a consumer (Incorrect). Standardised goods give quality assurance. Look for the ISI mark, FPO mark or Hallmark.
Option (3) To seek redressal — Not a responsibility of a consumer (Correct). The responsibilities of a consumer are being aware, buying standardised goods, learning about risks, reading labels, asserting oneself and being honest. Seeking redressal is one of the six rights: the ‘Right to seek redressal’, to get relief against unfair trade practices.
Option (4) Read labels carefully — A responsibility of a consumer (Incorrect). Labels give prices, net weight, and manufacturing and expiry dates.
NCERT (2026-27 Edition): “A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services — …” “(i) Be aware about various goods and services available in the market so that an intelligent and wise choice can be made.” “(ii) Buy only standardised goods as they provide quality assurance. Thus, look for ISI mark on electrical goods, FPO mark on food products, Hallmark on jewelry, etc.” “(iv) Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc.” “5. Right to seek redressal: The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations. …” |