Assertion (A): A complaint where the value of goods paid as consideration is Rs 1.2 crore is entertained by the State Commission.
Reason (R): The State Commission entertains complaints where the value of goods or services paid as consideration exceeds one crore rupees but does not exceed two crore rupees.
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → (A) is true but (R) is false.
Assertion (A): A complaint where the value of goods paid as consideration is Rs 1.2 crore is entertained by the State Commission. — True. Rs 1.2 crore is above fifty lakh and within two crore, so the State Commission hears it.
Reason (R): The State Commission entertains complaints where the value of goods or services paid as consideration exceeds one crore rupees but does not exceed two crore rupees. — False. The State Commission’s band starts above fifty lakh rupees, not above one crore. A Rs 70 lakh complaint, for example, also goes to it.
NCERT (2026-27 Edition): “Redressal Agencies Under The Consumer Protection Act For the redressal of consumer grievances, the Consumer Protection Act 2019 provides for setting up of a three-tier enforcement machinery at the District, State, and the National levels. As per the Consumer Protection Rules 2021, the jurisdiction of District Commission, State Commission and the National Commission is as follow: “2. State Commission: It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration that exceeds rupees fifty lakh but does not exceed two crore. If any of the parties are not satisfied by the order of State Commission can appeal against such order to the National Commission within a period of thirty days of such order.” |