A bakery throws away a lot of dough every day. The manager fixes the amount of flour to be used for each batch, and every batch is now made to this norm. Much less dough is wasted.
Which importance of controlling does this show?
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → Making efficient use of resources
Option (1) Judging accuracy of standards — Incorrect. This point means checking whether the standards themselves are accurate and objective, and revising them when conditions change. Here the standard is used, not reviewed.
Option (2) Ensuring order and discipline — Incorrect. This point is about a close check on employees, which cuts down dishonest behaviour. Wasted dough has nothing to do with honesty.
Option (3) Facilitating coordination in action — Incorrect. This point is about the standards of different departments and employees being linked with one another, so all work in one direction. Only one activity is involved here.
Option (4) Making efficient use of resources — Correct. Control tries to reduce wastage and spoilage of resources. Each batch now follows a fixed norm for flour, so the flour is used in the most efficient way.
NCERT (2026-27 Edition): “(ii) Judging accuracy of standards: A good control system enables management to verify whether the standards set are accurate and objective. An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes.” “(iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.” “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. …” “(vi) Facilitating coordination in action: Controlling provides direction to all activities and efforts for achieving organisational goals. Each department and employee is governed by predetermined standards which are well coordinated with one another. This ensures that overall organisational objectives are accomplished.” |