The Importance of Consumer Protection from a consumer's point of view is:

(A) Social Responsibility

(B) Widespread exploitation of Consumers

(C) Unorganized Consumers

(D) Consumer Ignorance

Choose the correct answer from the options given below:

(B), (C) and (D) only

The correct answer is option 4- (B), (C) and (D) only.

Except (A) Social Responsibility, all others are importance from consumer point of view.

The concept of consumer protection is to safeguard the interests of the consumers. It adopts measures to protect consumers from unethical malpractices by businesses and provide a swift redressal of their grievances. The importance of consumer protection from the consumers’ point of view can be understood from the following points:

(i) Consumer Ignorance: In the light of widespread ignorance of consumers about their rights and reliefs available to them, it becomes necessary to educate them about the same so as to achieve consumer awareness.

(ii) Unorganised Consumers: Consumers need to be organised in the form of consumer organisations which would take care of their interests. Though, in India, we do have consumer organisations which are working in this direction, adequate protection is required to be given to consumers till these organisations become powerful enough to protect and promote the interests of consumers.

(iii) Widespread Exploitation of Consumers: Consumers might be exploited by unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black- marketing, etc. Consumers need protection against such malpractices of the sellers.