In Tata Steel, the initiatives taken to improve motivation levels include leadership opportunities in ____________, continuous improvement and value engineering programmes.
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → quality circles
Option (1) job enrichment — Incorrect. Job enrichment is a non-financial incentive. Jobs are designed with more variety, higher skills and more autonomy, so that workers get a chance to grow. It is a way of designing jobs.
Option (2) work committees — Incorrect. Work committees are also a form of employee participation, where employees take part in decisions on issues related to them. Tata Steel did not give its leadership opportunities through them.
Option (3) quality circles — Correct. Tata Steel gave leadership opportunities in quality circles, along with continuous improvement and value engineering programmes, to improve motivation levels.
Option (4) employee empowerment — Incorrect. Employee empowerment is also a non-financial incentive. It means giving more autonomy and powers to subordinates, so that they feel their jobs are important. Tata Steel did not name it as the place for its leadership opportunities.
NCERT (2026-27 Edition):
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