Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Controlling

Question:

Managers at a New York City import-export company suspected that two employees were robbing it. Corporate Defense Strategies (CDS) of Maywood, New Jersey, advised the firm to install a software program that could secretly log every single stroke of the suspects’ computer keys and send an encrypted e-mail report to CDS. Investigators revealed that the two employees were deleting orders from the corporate books after processing them, pocketing the revenues, and building their own company from within. The programme picked up on their plan to return to the office late one night to steal a large shipment of electronics. Police hid in the rafters of the firm’s warehouse, and when the suspects entered, they were arrested. The pair was charged with embezzling $3 million over two and a half years, a sizable amount of revenue for a $25 million-a-year firm.

Which of the following seems to be true in regard to "Controlling" as a function of management?

  1. Controlling function measures progress towards the organizational goals and brings to light the deviations.
  2. A good control system enables management to verify whether standards set are accurate and objective.
  3. One of the limitations of controlling is that it increases the wastage and spoilage of resources.
  4. It helps in minimizing dishonest behavior on the part of the employees by keeping a close check on their activities. 
Options:

1, 2 and 4

2, 3 and 4

1, 3 and 4

1, 2, 3 and 4

Correct Answer:

1, 2 and 4

Explanation:

1) Controlling function measures progress towards the organizational goals and brings to light the deviations- This statement is true. Controlling involves comparing actual performance with the planned goals. By doing so, it identifies any deviations or differences between what was planned and what has been achieved. This helps in understanding how well the organization is progressing and where corrective actions may be needed.

2) A good control system enables management to verify whether standards set are accurate and objective- This statement is true. Control systems are based on standards and benchmarks set by the management. These standards act as a reference point for evaluating performance. If the control system is effective, it allows management to verify the accuracy and objectivity of these standards, ensuring that they are realistic and align with the organizational objectives.

3) One of the limitations of controlling is that it increases the wastage and spoilage of resources- This statement is not generally true. In fact, controlling is aimed at optimizing resource utilization and minimizing wastage. Effective control systems help in identifying inefficiencies and areas where resources are not used optimally, contributing to better resource management rather than increasing wastage.

4) It helps in minimizing dishonest behavior on the part of the employees by keeping a close check on their activities-  This statement is true. Controlling involves monitoring and evaluating employee activities to ensure they are in line with organizational policies and standards. This close supervision not only helps in preventing dishonest behavior but also encourages employees to adhere to ethical practices, knowing that their performance is being scrutinized.