Match List-I (Semantic barrier) with List-II (What goes wrong).
List-I | List-II |
(A) Badly expressed message | (I) What the communicator says does not match the way he moves his hands and face. |
(B) Symbols with different meanings | (II) The communicator has an inadequate vocabulary or leaves out needed words. |
(C) Unclarified assumptions | (III) The receiver takes the word 'value' in 'What is the value of this ring?' as it is used in 'I value our friendship'. |
(D) Body language and gesture decoding | (IV) A boss says "Take care of our guest" and the subordinate only takes the guest to the hotel with care. |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → (A)-(II), (B)-(III), (C)-(IV), (D)-(I)
| List-I | List-II | Reason |
|---|---|---|
| (A) Badly expressed message | (II) The communicator has an inadequate vocabulary or leaves out needed words. | The meaning the manager wants does not get across. Causes are inadequate vocabulary, wrong words or omission of needed words. |
| (B) Symbols with different meanings | (III) The receiver takes the word ‘value’ in ‘What is the value of this ring?’ as it is used in ‘I value our friendship’. | A word may have several meanings, and ‘value’ means different things in different sentences. If the receiver picks the wrong one, the message is misread. |
| (C) Unclarified assumptions | (IV) A boss says “Take care of our guest” and the subordinate only takes the guest to the hotel with care. | The instruction rests on an unstated assumption. The boss means transport, food and stay until the guest leaves, but the subordinate reads it in another way. |
| (D) Body language and gesture decoding | (I) What the communicator says does not match the way he moves his hands and face. | Every body movement carries meaning. If words and body movements do not match, the message may be wrongly perceived. |
NCERT (2026-27 Edition): “(i) Badly expressed message: Some times intended meaning may not be conveyed by a manager to his subordinates. These badly expressed messages may be an account of inadequate vocabulary, usage of wrong words, omission of needed words, etc. “(iv) Unclarified assumptions: Some communications may have certain assumptions which are subject to different interpretations. For example, a boss may instruct his subordinate, “Take care of our guest”. Boss may mean that subordinate should take care of transport, food, accommodation of the guest until he leaves the place. The subordinate may interpret that guest should be taken to hotel with care. Actually, the guest suffers due to these unclarified assumptions.” “(vi) Body language and gesture decoding: Every movement of body communicates some meaning. The body movement and gestures of communicator matters so much in conveying the message. If there is no match between what is said and what is expressed in body movements, communications may be wrongly perceived. …” |