Many employers request names, addresses and telephone numbers of ________ for the purpose of verifying information and gaining additional information on an applicant.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → references
Option (1) casual callers — Incorrect. Casual callers are job-seekers who apply on their own. Firms keep a database of these unsolicited applicants to fill vacancies. They are a source of recruitment.
Option (2) references — Correct. At the reference and background check step, the employer asks for the contact details of references. They help verify the applicant’s information and add more about him or her.
Option (3) placement agencies — Incorrect. Placement agencies compile bio-data of many candidates and recommend names to their clients for a fee. They are a source of recruitment.
Option (4) employment exchanges — Incorrect. Employment exchanges are run by the Government. They link job-seekers with employers, so they are a source of recruitment.
NCERT (2026-27 Edition): “(iv) Reference and Background Checks: Many employers request names, addresses, and telephone numbers of references for the purpose of verifying information and, gaining additional information on an applicant. Previous employers, known persons, teachers and university professors can act as references.” “(ii) Casual Callers: Many reputed business organisations keep a database of unsolicited applicants in their offices. Such job-seekers can be a valuable source of manpower. A list of such job-seekers can be prepared and can be screened to fill the vacancies as they arise. The major merit of this source of recruitment is that it reduces the cost of recruiting workforce in comparison to other sources.” “(iv) Employment Exchange: Employment exchanges run by the Government are regarded as a good source of recruitment for unskilled and skilled operative jobs. In some cases, compulsory notification of vacancies to employment exchange is required by law. Thus, employment exchanges help to match personnel demand and supply by serving as link between job-seekers and employers. Unfortunately, the records of employment exchange are often not up to date and many of the candidates referred by them may not be found suitable.” |