Business Process outsourcing involving highly skilled workers is called as_________________.

Knowledge Processing outsourcing

The correct answer is option 2: Knowledge Processing outsourcing

The Knowledge Processing outsourcing (KPO) industry is distinct from Business Process Outsourcing (BPO) as it involves highly skilled workers.

KPO involves tasks like:

• Legal services

• Market research

• Financial analysis

• Intellectual property research

• Technical content writing

• Data analytics

These require domain expertise, specialized skills, and decision-making abilities — unlike typical BPO tasks which are more process-oriented.

Option 1: Home shoring – Refers to outsourcing work to remote workers within the same country, not necessarily involving high skills.