Read the following passage and answer the question. A company manufacture radio and supply them to dealers all over the country. Their production target was 5000 radio per week. It was fixed by the manager that deviation in production upto 100 units is acceptable. At the end of first week, the production was 4500. The next week production increased to 4700 radio. A week later, only 4600 radio were produced. On investigation it was found that fluctuation in the production was due to irregularity in electricity. |
At the end of first week, the production was 4500. The next week production increased to 4700 radio. Which step of controlling process is indicated in the given lines? |
Setting performance standards Measurement of performance Analysing deviation Taking corrective action |
Measurement of performance |
The correct answer is option 2- Measurement of performance. The step of the controlling process indicated in the given lines is "Measurement of performance." In the passage, the production levels (4500, 4700 radios) at the end of the first and second weeks are recorded and measured. This step involves assessing the actual performance (in terms of production) to see how it compares with the planned targets. So, the correct step is "Measurement of performance." |