Match List-I with List-II.List-I(Measure for consumer protection)List…

Match List-I with List-II.

List-I (Measure for consumer protection)	List-II (Taken by)
(A) Jago Grahak Jago campaign for generating awareness among consumers	(I) Central Consumer Protection Authority
(B) Code of conduct laying down guidelines for members in their dealings with the customers	(II) Department of Consumer Affairs, GOI
(C) Training programmes, seminars and workshops on consumer rights for the general public	(III) Consumer organisations and NGOs
(D) Regulating matters relating to false or misleading advertisements	(IV) FICCI and CII

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 1

The correct answer is Option (1) → (A)-(II), (B)-(IV), (C)-(III), (D)-(I)

List-I	List-II	Reason
(A) Jago Grahak Jago campaign for generating awareness among consumers	(II) Department of Consumer Affairs, GOI	The Department of Consumer Affairs runs this campaign to make consumers aware.
(B) Code of conduct laying down guidelines for members in their dealings with the customers	(IV) FICCI and CII	These business associations laid down the code for their members.
(C) Training programmes, seminars and workshops on consumer rights for the general public	(III) Consumer organisations and NGOs	Educating the general public about consumer rights is their function.
(D) Regulating matters relating to false or misleading advertisements	(I) Central Consumer Protection Authority	The CCPA is the central authority under the Act that regulates misleading advertisements.

NCERT (2026-27 Edition): “2. Business Associations: The associations of trade, commerce and business like Federation of Indian Chambers of Commerce of India (FICCI) and Confederation of Indian Industries (CII) have laid down their code of conduct which lay down for their members the guidelines in their dealings with the customers.”

“3. Consumer Awareness: … In addition to this, an understanding of his responsibilities would also enable a consumer to safeguard his interests. In this regard, the Department of Consumer Affairs, GOI, has been undertaking Jago Grahak Jago campaign, for generating awareness among consumers.”

“Government: … The most important of these regulations is the Consumer Protection Act, 2019. The Act provides for a central authority to regulate matters relating to violation of rights of consumers, unfair trade practices and false or misleading advertisements which are prejudicial to the interests of consumers. This is known as Central Consumer Protection Authority (CCPA). …”

“Role of Consumer Organisations and NGOs … (i) Educating the general public about consumer rights by organising training programmes, seminars and workshops.”