Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

"Jaago Grahak Jaago" campaign is a part of which of the following?

Options:

Right to be assured

Right to be heard

Right to consumer education

Right to safety

Correct Answer:

Right to consumer education

Explanation:

The correct answer is option 3- Right to Consumer Education.

The campaign aims to educate consumers about their rights, responsibilities, and how to make informed choices in the marketplace.

Right to Consumer Education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.

 

OTHER OPTIONS

  • Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property.
  • Right to be assured: The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these.
  • Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also working towards this direction and helping consumers in redressal of their grievances.