Mr. Armaan is appointed as quality control manager in a factory. The list of steps to monitor the performance is shared with him. Mr. Armaan is asked to put the following steps in correct order.

A. Employees must be trained to meet the target.

B. Comparing the criteria set with the report of the personal observation.

C. Setting the criteria against which actual performance would be measured.

D. Keeping in mind the key result area, the deviation which go beyond the permissible limit is to brought to notice.

E. Personally observe the work done by workers.

Choose the correct answer from the options given below:

C, E, B, D, A

The correct answer is option (3)- C, E, B, D, A.

The correct order of steps for monitoring the performance in quality control is as follows-

C. Setting the criteria against which actual performance would be measured: The first step is to define the standards or criteria for what constitutes acceptable performance.

E. Personally observe the work done by workers: After setting the criteria, the next step is to observe the actual work being done by employees.

B. Comparing the criteria set with the report of the personal observation: After observing, the manager compares the actual performance with the set criteria to identify any discrepancies.

D. Keeping in mind the key result area, the deviation which go beyond the permissible limit is to be brought to notice: If there are deviations that exceed the permissible limit, they need to be flagged and brought to attention for corrective action.

A. Employees must be trained to meet the target: Finally, the employees are trained or re-trained to meet the required standards and improve performance.