According to …………..consumer has a right to get relief in case of defective goods or deficient services.

Right to choose Right to be heard Right to seek redressal Right to be informed

Right to seek redressal

Right to seek Redressal: The consumer has a right to get relief in case the product or service falls short of his expectations. The Consumer Protection Act provides a number of reliefs to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.