Match List-I (Term under the Consumer Protection Act, 2019) with List…

Match List-I (Term under the Consumer Protection Act, 2019) with List-II (Meaning).

List-I	List-II
(A) Product liability	(I) Any harm illegally caused to any person in body, mind or property
(B) Deficiency	(II) Any allegation in writing made for obtaining relief in respect of a defect in goods or deficiency in services
(C) Injury	(III) Responsibility of a manufacturer or seller to compensate for any harm caused to a consumer
(D) Complaint	(IV) An act of negligence or omission or withholding relevant information in a service, which causes loss or injury to the consumer

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 4

The correct answer is Option (4) → (A)-(III), (B)-(IV), (C)-(I), (D)-(II)

List-I	List-II	Reason
(A) Product liability	(III) Responsibility of a manufacturer or seller to compensate for any harm caused to a consumer	Product liability is a duty to pay for harm caused to a consumer by a defective product or by deficiency in services.
(B) Deficiency	(IV) An act of negligence or omission or withholding relevant information in a service, which causes loss or injury to the consumer	Deficiency is a shortcoming in a service. It includes negligence, omission and withholding relevant information.
(C) Injury	(I) Any harm illegally caused to any person in body, mind or property	Injury is the harm itself, caused illegally to anyone in body, mind or property.
(D) Complaint	(II) Any allegation in writing made for obtaining relief in respect of a defect in goods or deficiency in services	A complaint is an allegation in writing made to get relief, for example for a defect in goods.

NCERT (2026-27 Edition): “Terms & Definitions 1. Complaint: Any allegation in writing made by the complainant for obtaining relief w.r.t restrictive trade practice, defect in goods or deficiency in services provided, overcharging of price or offer of goods or service injurious to life and safety.”

“Terms & Definitions … 7. Deficiency: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to in relation to any service and includes act of negligence or omission or commission or withholding relevant information which causes loss or injury to the consumer.
8. Injury: Any harm illegally caused to any person in body, mind or property.
9. Product: Any article or goods or substance or raw material or any extended cycle of such product either in gaseous , liquid or solid state possessing intrinsic value capable of delivery either as assembled or a component produced or manufactured to trade. It does not include human tissues, blood, blood products and organs.
10. Product Seller: Any person in the course of business imports, sells, distributes, leases, installs, prepares, labels, markets, repairs, maintains or otherwise involved in placing the product for commercial use or a service provider.
11. Product Liability: Responsibility of a product manufacturer or seller of any product or service to compensate for any harm caused to a consumer by defective product manufactured or sold or by deficiency in services.”

Match List-I (Term under the Consumer Protection Act, 2019) with List-II (Meaning).

List-I	List-II
(A) Product liability	(I) Any harm illegally caused to any person in body, mind or property
(B) Deficiency	(II) Any allegation in writing made for obtaining relief in respect of a defect in goods or deficiency in services
(C) Injury	(III) Responsibility of a manufacturer or seller to compensate for any harm caused to a consumer
(D) Complaint	(IV) An act of negligence or omission or withholding relevant information in a service, which causes loss or injury to the consumer

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 4

The correct answer is Option (4) → (A)-(III), (B)-(IV), (C)-(I), (D)-(II)

List-I	List-II	Reason
(A) Product liability	(III) Responsibility of a manufacturer or seller to compensate for any harm caused to a consumer	Product liability is a duty to pay for harm caused to a consumer by a defective product or by deficiency in services.
(B) Deficiency	(IV) An act of negligence or omission or withholding relevant information in a service, which causes loss or injury to the consumer	Deficiency is a shortcoming in a service. It includes negligence, omission and withholding relevant information.
(C) Injury	(I) Any harm illegally caused to any person in body, mind or property	Injury is the harm itself, caused illegally to anyone in body, mind or property.
(D) Complaint	(II) Any allegation in writing made for obtaining relief in respect of a defect in goods or deficiency in services	A complaint is an allegation in writing made to get relief, for example for a defect in goods.