In which type of communication is it very difficult to detect the source of the message?
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Grapevine
Option (1) Grapevine — Correct. Grapevine is the informal communication of an organisation. It spreads in all directions, ignoring the levels of authority, from one person to another. So it is very difficult to detect the source of such a message.
Option (2) Formal — Incorrect. Formal communication flows through official channels shown in the organisation chart. It is generally recorded and filed, so its sender is known.
Option (3) Lateral — Incorrect. Lateral or horizontal communication takes place between one division and another. A production manager talking to the marketing manager is an example. It is formal, and the sender is known.
Option (4) Upward — Incorrect. Upward communication flows from a subordinate to a superior through formal channels. A leave application is an example, and its sender is known.
NCERT (2026-27 Edition): “Informal Communication Communication that takes place without following the formal lines of communication is said to be informal communication. Informal system of communication is generally referred to as the ‘grapevine’ because it spreads throughout the organisation with its branches going out in all directions in utter disregard to the levels of authority. …” “Informal Communication … The grapevine/ informal communication spreads rapidly and sometimes gets distorted. It is very difficult to detect the source of such communication. …” |