Counselling does not involve:

Answer & explanation

Correct answer: option 3

The correct answer is Option (3) → Disclosure of information to public

Option (1) Acceptance of the client’s feelings — Involved in counselling. Counselling involves a basic acceptance of the client’s perceptions and feelings, without using any evaluative standards.

Option (2) Confidentiality — Involved in counselling. Confidentiality and privacy are essential ingredients of the counselling setting, and even the physical facilities are chosen to preserve them.

Option (3) Disclosure of information to public — Not involved in counselling. This is the very opposite of confidentiality. What the client shares stays private; making it public would break the trust on which the whole helping relationship rests.

Option (4) Listening — Involved in counselling. Counsellor and client both transmit and receive verbal and non-verbal messages, so the counsellor must listen not only to what is said but also to how it is said and to the feelings behind it.

Note: The elements common to counselling (chapter ‘Developing Psychological Skills’) were there in the pre-rationalised NCERT, which NTA followed in 2023, and are not there in the NCERT book (2025-26).

NCERT (Pre-rationalised): “Counselling Skills … The following elements about counselling are common to the major theoretical approaches to counselling :

1. Counselling involves responding to the feelings, thoughts, and actions of the clients.
2. Counselling involves a basic acceptance of the client’s perceptions and feelings, without using any evaluative standards.
3. Confidentiality and privacy constitute essential ingredients in the counselling setting. Physical facilities that preserve this quality are important.
4. Counselling is voluntary. It takes place when a client approaches a counsellor. A counsellor never uses any kind of coercion for obtaining information.
5. Counsellors and clients both transmit and receive verbal and non-verbal messages during the process. Therefore, awareness and sensitivity to the nature of the message is an important prerequisite for a counsellor’s effectiveness.…”

Counselling does not involve:

Answer & explanation

Correct answer: option 3

The correct answer is Option (3) → Disclosure of information to public

NCERT (Pre-rationalised): “Counselling Skills … The following elements about counselling are common to the major theoretical approaches to counselling :

1. Counselling involves responding to the feelings, thoughts, and actions of the clients.
2. Counselling involves a basic acceptance of the client’s perceptions and feelings, without using any evaluative standards.
3. Confidentiality and privacy constitute essential ingredients in the counselling setting. Physical facilities that preserve this quality are important.
4. Counselling is voluntary. It takes place when a client approaches a counsellor. A counsellor never uses any kind of coercion for obtaining information.
5. Counsellors and clients both transmit and receive verbal and non-verbal messages during the process. Therefore, awareness and sensitivity to the nature of the message is an important prerequisite for a counsellor’s effectiveness.…”