Practicing Success
It is mandatory for the manufactures to provide information such as ingredients, date of manufacture, price directions for use, price etc. The consumer right highlighted here is - |
Right to safety Right to be informed Right to be heard Right to Consumer Education |
Right to be informed |
The correct answer is option (2) : Right to be informed Right to be informed : • The consumer right highlighted here is the right to be informed As per the Consumer Protection Act, 2019, the consumer has the right to have complete information about the product he intends to buy, including its ingredients, date of manufacture, price, quantity directions for use, etc. The legal framework in India requires the manufacturers to provide such information on the package and label of the product. This right ensures that the consumer is able to make an informed decision while purchasing a product and is protected against unfair trade practices Right to safety : • The consumer has the right to be protected against goods and services which are hazardous to life, health, and property. This right ensures that the products and services offered to the consumers are safe and do not pose any threat to their life, health, and property. Right to be heard: • The consumer has the right to be heard and to be assured that their interests will receive due consideration at appropriate forums. This right ensures that the consumers have a voice in the decision-making process and their grievances are addressed in a timely and effective manner. Right to consumer education: • The consumer has the right to acquire knowledge and skills needed to make informed and confident choices about goods and services, while being aware of basic consumer rights and responsibilities. This right ensures that the consumers are educated their rights and responsibilities and are able to make informed decisions while purchasing goods and services. |