Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

It is mandatory for the manufactures to provide information such as ingredients, date of manufacture, price directions for use, price etc. The consumer right highlighted here is -

Options:

Right to safety

Right to be informed

Right to be heard

Right to Consumer Education

Correct Answer:

Right to be informed

Explanation:

The correct answer is option (2)- Right to be informed.

Right to be informed is highlighted in the given statement.

Right to be informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. It is because of this reason that the legal framework in India requires the manufactures to provide such information on the package and label of the product.

 

OTHER OPTIONS

  • Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also working towards this direction and helping consumers in redressal of their grievances.
  • Right to Consumer Education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.
  • Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. For example, electrical appliances which are manufactured with substandard products or do not conform to the safety norms might cause serious injury.