Under the point ‘consumer ignorance’, consumers are widely ignorant about ________, so they must be educated to achieve ________.
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → their rights and the reliefs available to them; consumer awareness
Option (1) their rights and the reliefs available to them; consumer awareness — Correct. Under ‘consumer ignorance’, many consumers do not know their rights and the reliefs available to them. So they must be educated to reach consumer awareness.
Option (2) their rights and the reliefs available to them; consumer unity — Incorrect. The first blank is right, but consumer unity belongs to another point, ‘unorganised consumers’, where consumers must form consumer organisations. Educating consumers under this point aims at awareness.
Option (3) quality marks and fair prices of goods; consumer awareness — Incorrect. The second blank is right, but this point is not about quality marks and fair prices. Looking for quality marks such as ISI and FPO is a responsibility of the consumer, a different point.
Option (4) quality marks and fair prices of goods; consumer unity — Incorrect. Both blanks are wrong. This point is about ignorance of rights and reliefs, and its aim is awareness, not unity.
NCERT (2026-27 Edition): “From Consumers’ point of view The importance of consumer protection from the consumers’ point of view can be understood from the following points: |