Choose the correct sequence of controlling process :

(A) Taking corrective action

(B) Setting performance standards

(C) Measurement of actual performance

(D) Comparison of actual performance with standards

(E) Analysis deviations

Choose the correct answer from the options given below :

(B), (C), (D), (E), (A)

The correct answer is option (3) : (B), (C), (D), (E), (A)

Controlling process involves the following:

1. Setting performance standards: Standards may be of two types qualitative standard and quantitative standard. Performance standards are mainly derived from the objectives, goals, and expectations of the organization.

2 Measurement of Actual performance: Once these standards are fixed for desired performance the next step is to measure the actual performance. Measurement of performance should be clear, simple, rational, relevant, and understandable without complaints and interpretation.

3. Comparing the actual performance with standards: It involves two steps. Finding out the extent of deviations. Identifying the causes of such deviations. While comparing the actual performance with the standards the deviations are revealed. Once the deviations are noticed and causes for the same are determined corrective measures are adopted.

4. Analyzing the deviations : Deviations mean variations from the standards. Every deviation is analyzed to find out why it has occurred and who is responsible for the same.