Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Marketing

Question:

As per Consumer Protection Act, 2019. What is the minimum amount of value of goods or services paid as considering for referring the dispute to National Commission -

Options:

Exceeding ₹50 Lakhs

Exceeding ₹1 Crores

Exceeding ₹5 Crores

Exceeding ₹10 Crores

Correct Answer:

Exceeding ₹10 Crores

Explanation:

The correct answer is option (4) : Exceeding ₹10 Crores

National Commission: The National Commission has territorial jurisdiction over the whole country. National Commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration exceeds ten crores of rupees. If any of the parties are not satisfied by the order of National Commission can appeal against such order to the Supreme Court of India within a period of thirty days of such order.

State Commission: It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees. If any of the parties are not satisfied by the order of State Commission can appeal against such order to the National Commission within a period of thirty days of such order.

District Commission:District commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration does not exceed one crore rupees. Either on the first hearing or at any later stage, it appears to district commission that there exists elements of settlement which may be acceptable to the parties, it may direct them to give their consent for settlement of dispute through mediation within five days. In case the parties agree for settlement by mediation and give written consent, the district commission refers the matter for mediation and the provisions relating to mediation shall apply. However, in the event of failure of settlement by mediation proceeds with the complaint.