Target Exam

CUET

Subject

Business Studies

Chapter

Staffing

Question:

Which among the following is NOT the specialized activity and duty of the Human Resource personnel?

Options:

Recruitment

Compensation and Incentive Plans

Management of receivables

Handling Grievances and Complaints

Correct Answer:

Management of receivables

Explanation:

The correct answer is option 3- Management of receivables.

Management of receivables is not the specialized activity and duty of the Human Resource personnel.

Receivables refer to the amounts owed to a business by its customers as a result of credit sales. Efficient management of receivables is crucial for maintaining liquidity, reducing bad debts, and ensuring healthy cash flow.

 

The staffing function deals with the human element of management. Managing the human component of an organisation is the most important task because the performance of an organisation depends upon how well this function is performed. The success of an organisation in achieving its goals is determined to a great extent on the competence, motivation and performance of its human resource.  It is the responsibility of all managers to directly deal with and select people to work for the organisation. When the manager performs the staffing function his role is slightly limited. Some of these responsibilities will include placing the right person on the right job, introducing new employees to the organisation, training employees and improving their performance, developing their abilities, maintaining their morale and protecting their health and physical conditions. In small organisations, managers may perform all duties related to employees salaries, welfare and working conditions  But as organisations grow and number of persons employed increases, a separate department called the human resource department is formed which has specialists in managing people. The management of human resource is a specialised area which requires the expertise of many people. The number of human resource specialists and size of this department gives an indication of the size of the business as well. For a very large company, the Human Resources Department itself will contain specialists for each function of this department. Human Resource Management includes many specialised activities and duties which the human resource personnel must perform. These duties are:

  • Recruitment, i.e., search for qualified people
  • Analysing jobs, collecting information about jobs to prepare job descriptions.
  • Developing compensation and incentive plans.
  • Training and development of employees for efficient performance and career growth.
  • Maintaining labour relations and union management relations.
  • Handling grievances and complaints.
  • Providing for social security and welfare of employees.
  • Defending the company in law suits and avoiding legal complications.