Match List I with List II.

Choose the correct answer from the options given below :

A-III, B-I, C-II, D-IV

The correct answer is option (2)- A-III, B-I, C-II, D-IV.

A. Analysis deviations- III. To determine acceptable range of deviations.
Some deviation in performance can be expected in all activities. It is, therefore, important to determine the acceptable range of deviations. Also, deviations in key areas of business need to be attended more urgently as compared to deviations in certain insignificant areas.

B. Taking corrective action- I. It demands managerial attention.
The final step in the controlling process is taking corrective action. No corrective action is required when the deviations are within acceptable limits. However, when the deviations go beyond the acceptable range, especially in the important areas, it demands immediate managerial attention so that deviations do not occur again and standards are accomplished.

C. Comparison of standard with actual- II. It becomes easy when quantitative terms are used.
This step involves comparison of actual performance with the standard. Such comparison will reveal the deviation between actual and desired results. Comparison becomes easier when standards are set in quantitative terms. For instance, performance of a worker in terms of units produced in a week can be easily measured against the standard output for the week.

D. Setting performance standards- IV. Serves as benchmarks towards which an organization strives to work.
The first step in the controlling process is setting up of performance standards. Standards are the criteria against which actual performance would be measured. Thus, standards serve as benchmarks towards which an organisation strives to work