Arrange the Controlling Process in sequence.
(A) Measurement of Actual Performance
(B) Taking Corrective Action
(C) Analysing Deviations
(D) Comparison of Actual Performance with Standards
(E) Setting Performance Standards
Choose the correct answer from the options given below :
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → (E), (A), (D), (C), (B)
First — (E) Setting Performance Standards: the manager first fixes the targets. Without a target, there is nothing to check against.
Second — (A) Measurement of Actual Performance: the work actually done is measured, in the same units as the target.
Third — (D) Comparison of Actual Performance with Standards: the actual result is put next to the target. This shows the deviation (the gap).
Fourth — (C) Analysing Deviations: the manager finds the cause of the gap.
Fifth — (B) Taking Corrective Action: steps are taken to remove the cause. This is the final step.
NCERT (2026-27 Edition): “Controlling Process Controlling is a systematic process involving the following steps. 1. Setting performance standards 2. Measurement of actual performance 3. Comparison of actual performance with standards 4. Analysing deviations 5. Taking corrective action” |