Read the following passage and answer questions.

Aarav is a production manager in a company. He is always instructing, guiding, motivating and leading people in the organisation to achieve its objectives, He always stimulates his subordinates to take up work voluntarily to achieve organisational goals. He always develops action plans and made decision consultation with his subordinates. He usually follows official channels for communication as designed in the organisation chart. He also uses informal communication in times of urgency.

Name the type of communication followed by Aarav usually.

Formal Communication

The correct answer is option (2)- Formal Communication.

The type of communication followed by Aarav, as described in the passage is Formal Communication.

The passage mentions that Aarav "usually follows official channels for communication as designed in the organization chart." This indicates that Aarav typically adheres to formal communication channels and processes within the organization, which are predefined and structured.

Formal communication flows through official channels designed in the organisation chart. This communication may take place between a superior and subordinate, a subordinate and superior or among same cadre employees or managers. The communications may be oral or written but generally recorded and filed in the office. Formal communication may be further classified as – Vertical and Horizontal.

OTHER OPTIONS

• Informal Communication- Communication that takes place without following the formal lines of communication is said to be informal communication. Informal system of communication is generally referred to as the ‘grapevine’ because it spreads throughout the organisation with its branches going out in all directions in utter disregard to the levels of authority.

• Vertical communication flows vertically, i.e., upwards or downwards through formal channels. Upward communications refer to flow of communication from subordinate to superior whereas downward communication indicates communication from a superior to subordinate.

• Horizontal or lateral communication takes place between one division and another.