Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Read the following passage and answer the question.

In a colony, several people purchased mosquito killing rackets from a company. The majority of rackets turned useless within a period of three months. Rishant, who was one of the residents of the colony, decided to take the matter to the consumer court but the residents were not united and he felt himself alone on the issue. The price of the racket was ₹500. Meanwhile one of the friends of Rishant who was a journalist, reported about the incident in a daily newspaper. When the company learnt about the situation, it decided to take a milestone step. The company decided to take back and repair all the faulty rackets from the residents of the society. The whole story took a twist when a technician from the company told the management that in the instruction book provided with the racket, it was written to clean the racket with special care after every one month. When enquired, it was found that the residents with faulty rackets including Rishant didn't clean their rackets after one month.

Which consumer responsibility was not followed by the residents of Rishant's colony?

Options:

Read the fact

Following manufacturer's instructions

Consumer must always buy standardised goods

Assert yourself to get into a fair deal

Correct Answer:

Following manufacturer's instructions

Explanation:

The correct answer is option 2- Following manufacturer's instructions.

It was written to clean the racket with special care after every one month. When enquired, it was found that the residents with faulty rackets including Rishant didn't clean their rackets after one month- This line shows that the people doe not follow the given instructions.