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Home/Practice questions/Business Studies
Business StudiesConsumer Protection

Where can the aggrieved party appeal further in case he is not satisf…

Where can the aggrieved party appeal further in case he is not satisfied with the order of the District Commission?

Answer & explanation+

Correct answer: option 2

The correct answer is Option (2) → State Commission

Option (1) National Commission — Incorrect. The National Commission hears appeals against orders of the State Commission, not of the District Commission.

Option (2) State Commission — Correct. A party not satisfied with an order of the District Commission can appeal to the State Commission. The appeal may be on grounds of facts or law, within forty-five days from the date of order.

Option (3) State High Court — Incorrect. The High Court has no place in this appeal chain. Appeals go from the District Commission to the State Commission, then the National Commission, then the Supreme Court.

Option (4) Supreme Court — Incorrect. The Supreme Court hears appeals against orders of the National Commission. It is the last step, not the next one after the District Commission.

NCERT (2026-27 Edition): “1. District Commission: … If any of the parties are not satisfied by the order of District Commission can appeal against such order to the State Commission on the grounds of facts or law within a period of forty five days from the date of order.”

“2. State Commission: It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration that exceeds rupees fifty lakh but does not exceed two crore. If any of the parties are not satisfied by the order of State Commission can appeal against such order to the National Commission within a period of thirty days of such order.”

“3. National Commission: The National Commission has territorial jurisdiction over the whole country. National Commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration exceeds two crores of rupees. If any of the parties are not satisfied by the order of National Commission can appeal against such order to the Supreme Court of India within a period of thirty days of such order.”

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