Under the Consumer Protection Act, 2019, a complaint can be made for obtaining relief with respect to the offer of goods or service that is injurious to:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → life and safety
Option (1) life, health and property — Incorrect. These words belong to the Right to Safety: a consumer has a right to be protected against goods and services hazardous to life, health and property. They are not the words of the ground for a complaint.
Option (2) health and safety — Incorrect. This pair mixes the two lists. The ground for a complaint names life, not health, along with safety.
Option (3) life and safety — Correct. A complaint is an allegation in writing made to obtain relief. One of its grounds is the offer of goods or a service injurious to life and safety.
Option (4) life and property — Incorrect. Property is named in the Right to Safety, not in the meaning of a complaint. The ground for a complaint pairs life with safety, not with property.
NCERT (2026-27 Edition): “Terms & Definitions 1. Complaint: Any allegation in writing made by the complainant for obtaining relief w.r.t restrictive trade practice, defect in goods or deficiency in services provided, overcharging of price or offer of goods or service injurious to life and safety.” “1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. …” |