Mohini went to a shopkeeper to buy hair oil. The shopkeeper forced her to buy a particular brand of oil out of various brands available with him. Which right of Mohini has been violated? |
Right to be informed Right to choose Right to safety Right to be heard |
Right to choose |
The correct answer is option 2- Right to choose. The right of Mohini that has been violated in this case is Right to choose. The Right to choose is one of the fundamental consumer rights, which ensures that consumers have the freedom to select from a variety of products or services without being forced to buy a particular brand. In this case, the shopkeeper is forcing Mohini to buy a particular brand of hair oil, violating her right to freely choose from the available options.
Right to be assured: The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these. |