Choose the correct sequence of steps of controlling process :

(A) Setting performance Standards

(B) Analysing deviation

(C) Measurement of Actual Performance

(D) Comparison of actual performance with standards

(E) Talking corrective action

Choose the correct answer from the options given below :

(A), (C), (D), (B), (E)

The correct answer is option (4) : (A), (C), (D), (B), (E)

Setting Performance Stan dards (a): The first step in the controlling process is setting up of performance standards. Standards are the criteria against which actual performance would be measured. Thus, standards serve as benchmarks towards which an organisation strives to work.

Measurement of Actual Performance(c): Once performance standards are set, the next step is measurement of actual performance. Performance should be measured in an objective and reliable manne

Comparing Actual Performance with Standards(d): This step involves comparison of actual performance with the standard. Such comparison will reveal the deviation between actual and desired results.

Analysing Deviation  (b) : Some deviation in performance can be expected in all activities. It is, therefore, important to determine the acceptable range of deviations.

Taking Corrective Action (e) : The final step in the controlling process is taking corrective action