Sneha is the HR manager of “Delta Communications Ltd”. As a part of her quarterly exercise, she conducted workload and workforce analysis for each department. On the basis of this, she placed an advertisement in a leading newspaper for two junior accountants and after discussion with Finance manager, drafted a letter of vertically shifting Mr. sharma from lower level to higher level of Internal auditor. However, it took her around one month's time to shortlist candidates for position of junior accountant. As a part of selection process, a written test was conducted for all the candidates in order to judge their level of knowledge and proficiency.
Which step in the process of Staffing did Sneha perform by workload and workforce analysis?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Estimating manpower requirement
Option (1) Selection — Incorrect. It is choosing the best person out of the candidates. Sneha did a workload analysis before this.
Option (2) Recruitment — Incorrect. It is searching for candidates and inviting them to apply. The analysis comes before it.
Option (3) Estimating manpower requirement — Correct. Understanding the manpower requirement needs workload analysis and workforce analysis. Sneha did exactly these for each department.
Option (4) Performance appraisal — Incorrect. It is judging the work of employees already working. It is not what Sneha did here.
NCERT (2026-27 Edition): “(i) Estimating the Manpower Requirements: You are aware that while designing the organisational structure, we undertake an analysis of the decisions and the decision-making levels, activities as well as relationship among them with a view to evolving the horizontal and vertical dimensions of the structure. Thus, various job positions are created. Clearly, performance of each job necessitates the appointment of a person with a specific set of educational qualifications, skills, prior experience and so on. …” “Operationally, understanding the manpower requirements would necessitate workload analysis on the one hand and workforce analysis on the other. Workload analysis would enable an assessment of the number and types of human resources necessary for the performance of various jobs and accomplishment of organisational objectives. Workforce analysis would reveal the number and type available. …” |